Terms & Conditions
Welcome to Castro Junk Removal (“we”, “us”, “our”, or the “Company”). These Terms & Conditions (“Terms”) govern your access to and use of our website (https://castrojunkremoval.com/) (the “Website”) and any services provided by us (together, the “Services”). By accessing or using our Website and/or Services, you (“you”, “your” or “Client”) agree to be bound by these Terms. If you do not agree with these Terms, you must not use the Website or our Services.
1. Scope of Services
We provide junk removal and related disposal services in California. The exact nature, timing, and cost of services will be as described in your service agreement or quote provided by the Company.
2. Eligibility
You represent and warrant that you are at least 18 years of age, or the legal age of majority in your jurisdiction, and are capable of entering into binding contracts. If you are using our Services on behalf of a business or other entity, you warrant you have the authority to bind that entity.
3. Quotes, Payment & Cancellation
We will provide you with a quote or estimate for the Services. The quote may be verbal or written.
All payments are due as specified in the quote or invoice; typically prior to or at the time of service completion.
Accepted payment methods will be indicated by us.
If you cancel or reschedule the service, we may charge cancellation or rescheduling fees as described in the quote or our separate cancellation policy.
We reserve the right to refuse service, limit quantities or reject items at our discretion.
4. Your Obligations & Prohibited Items
You must ensure that access to the junk to be removed is safe, and that any required permits (if applicable) are obtained.
You must not provide items for disposal that are hazardous, toxic, flammable, explosive, bio-hazardous, or otherwise prohibited by law or by our disposal facility.
We may refuse to remove or handle any items we believe to be prohibited, illegal or unsafe.
You warrant that you own or have the right to dispose of the items being provided to us for removal.
5. Website Use & Intellectual Property
The Website and its content (text, images, logos, graphics, software) are the property of the Company or its licensors and are protected by copyright, trademark, and other laws.
You may use the Website only for lawful purposes and in compliance with these Terms.
You must not copy, modify, distribute, display or create derivative works of our Website content without our prior written consent.
6. Third-Party Links & Services
Our Website may contain links to third-party websites or services. We do not control those third parties and are not responsible for their content or practices. The inclusion of any link does not imply our endorsement.
7. Disclaimers & Limitation of Liability
Disclaimer of Warranties: The Services (and the Website) are provided “as is” and “as available,” without any warranties of any kind, express or implied. We expressly disclaim all warranties including, but not limited to, warranties of merchantability, fitness for a particular purpose, and non-infringement.
Limitation of Liability: To the maximum extent permitted by California law, the Company, its officers, employees, agents, affiliates, and suppliers will not be liable for any indirect, incidental, special, punitive or consequential damages, or lost profits, loss of business, loss of data, or interruption of business, whether based on contract, tort (including negligence), strict liability or otherwise, even if advised of the possibility of such damage. Our total aggregate liability for any claim relating to the Services or Website shall not exceed the amount you paid us for the specific service giving rise to the claim.
8. Indemnification
You agree to indemnify, defend and hold harmless the Company, its officers, employees and agents from and against any and all claims, demands, liabilities, losses, damages, costs and expenses (including reasonable attorneys’ fees) arising from (a) your use of the Website or Services, (b) your breach of these Terms, (c) your violation of any law or the rights of a third party, or (d) items you gave us to remove for which you lacked proper ownership or disposal rights.
9. Privacy & Data Protection
Your use of the Website is also subject to our Privacy Policy, which governs how we collect, use, store and share your personal information. Please review the Privacy Policy before using the Website or our Services.
10. Modifications to Terms
We may modify these Terms from time to time. We will post any changes on the Website with the “Last updated” date. By continuing to use the Website or Services after changes become effective, you agree to the revised Terms.
11. Governing Law & Dispute Resolution
These Terms and any dispute arising out of or related to them or your use of the Website or Services shall be governed by the laws of the State of California, without regard to its conflict of law provisions.
Any legal suit, action or proceeding arising out of or relating to these Terms shall be instituted exclusively in the state or federal courts located in Santa Clara County, California, and you consent to personal jurisdiction in those courts.
12. Severability & Waiver
If any provision of these Terms is held invalid or unenforceable, the provision will be struck and the remaining provisions will remain in full force and effect. No waiver by the Company of any breach or default shall be deemed a waiver of any subsequent breach or default.
13. Entire Agreement
These Terms, together with any service agreement, quote, invoice or other document we provide, constitute the entire agreement between you and the Company regarding your use of the Website and our Services, and supersede all prior or contemporaneous communications, proposals or agreements (oral or written) between you and the Company.
14. Contact Information
If you have any questions about these Terms, please contact us at:
Castro Junk Removal
Address: 228 Hamilton Ave, 3rd Floor, Palo Alto, California 94301
Email: info@castrojunkremoval.com
Phone: +1 (650) 690-8232